Privacy Policy
The Healing Heart, LLC Privacy Policy
Last Updated 11/12/2021
This Privacy Policy explains how information about you is collected, used and disclosed by The Healing Heart, LLC and its subsidiaries and affiliated companies (collectively, “The Healing Heart”, “we” or “us” or "our"). This Privacy Policy applies to information we collect when you use our websites or when you otherwise interact with us electronically (the “Services”). Please note that your visits to our website are subject to this Privacy Policy and our Terms of Use.
We may change this Privacy Policy from time to time at our sole discretion. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.
Information We Collect
We collect: 1) information you provide to us, 2) information which is automatically collected by using the Services, and 3) information from other sources.
How We Use Your Information
We may use information about you for various purposes, including to:
The Healing Heart is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
The Healing Heart does not intend to market any products or services to, or conduct any profiling or targeting activities regarding, natural persons in the European Union.
How We Share Your Information
We may share information about you as follows or as otherwise described in this Privacy Policy:
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Cookies & Tracking Technologies
We and our third-party service providers use cookies and other tracking mechanisms to track information about your use of our website or Services. We may combine this information with other personal information we collect from you (and our third party service providers may do so on our behalf).
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our website and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our website and Services. There are two types of cookies: session and persistent cookies.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Your browser may additionally be capable of notifying you when you receive a cookie; consult its support resources for further information. Please note that if you choose to remove or reject cookies, this could affect the availability or functionality of our Services.
We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images or other computer codes that may be used in our Services or emails and help deliver cookies, count visits, understand usage and the effectiveness of our communications and determine whether an email has been opened and acted upon.
The Healing Heart additionally uses, or may use in the future, the following technologies: Java scripts, which are codes that are embedded within the Services to provide usage statistics and other monitoring information; entity tags which cache certain information within your browser; and HTML5 local storage features which can help the Services load faster from cached data within your browser.
Third-Party Ad Networks & Opting-Out
Our website uses third party cookies and other technologies from Google Analytics. You can opt-out of Google Analytics’ display advertising services by using the Ad Settings Feature available here, which lets you control which information Google uses to show you ads. Further, a Google Analytics Opt-Out Browser Add-on is available to disable Google Analytics tracking.
Users in the United States may further opt out of additional third-party ad networks. The Digital Advertising Alliance (“DAA”) Consumer Choice Page features information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. The Network Advertising Initiative (“NAI”) Consumer Opt-Out Page features information about opting out of interest-based advertising and their choices regarding having information used by NAI members.
Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our website or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.
You may opt out of receiving promotional emails from The Healing Heart by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Do Not Track Notice
The Healing Heart does not support “Do Not Track” browser settings. Consult the “Third-Party Ad Networks & Opting-Out” section of this Privacy Policy for information about opting-out of certain targeting advertising services.
Mobile Terms & Conditions
Security
The Healing Heart takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Because no data transmission over the Internet is completely secure, and no system of physical or electronic security is impenetrable, we cannot guarantee the security of the information you send to us or the security of our servers or databases. We further do not control any third parties’ websites or other security measures.
By using the Services, you agree to assume all risk in connection with the information sent to us or collected by us when you use the Services.
Use by Children
We do not intend for our websites or Services to be used by anyone under the age of 13. If you are a parent or guardian and believe we may have collected information about your child, please contact us as described in the "Contact Us" section of this Privacy Policy.
California Residents
California residents may request a notice disclosing the categories of personal information we have shared with third parties for direct marketing purposes.
To request a notice, please submit your request by postal mail to:
The Healing Heart
600 N. North Court, 120
Palatine, IL 60067
Additional Information about The Healing Heart Careers
Job listings on our website are not offers of employment by The Healing Heart, LLC.
Resumes and personal information you provide on The Healing Heart in response to a job listing will be directed to the Hiring Manager responsible for such listing.
Retention
Notwithstanding any provisions in this Privacy Policy to the contrary, The Healing Heart may retain certain information as required by law or for legitimate business purposes. The Healing Heart may also retain cached or achieved copies of information about you as required by law or for legitimate business purposes.
Contact UsIf you have any questions about this Privacy Policy, please contact our Legal Council as follows:
Liss & Lamar, PC
Attn: Laura Liss
1301 W. 22nd St., Ste. 709
Oak Brook, IL 60523
Office: (630) 571-1645
We may change this Privacy Policy from time to time at our sole discretion. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.
Information We Collect
We collect: 1) information you provide to us, 2) information which is automatically collected by using the Services, and 3) information from other sources.
- Information You Provide to Us. We collect information you provide directly to us, such as your name, e-mail address, and contact information.
- Information Automatically Collected by Using Services. We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, general location information (e.g., city, county, and/or state), and the page you visited before navigating to our Services. We may also collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information. We also use various tracking technologies; for more information, please see the “Cookies & Tracking Technologies” section of this Privacy Policy.
- Information We Collect from Other Sources. We may obtain information provided by other companies and organizations, such as our marketing and promotional partners. We may additionally collect information you submit to a social media site (such as your name, photo, gender, birthday, location, interests, account information and friends lists) in accordance with the authorization procedures determined by such social media site and its privacy policies governing the use of your information.
How We Use Your Information
We may use information about you for various purposes, including to:
- Provide, maintain and improve our Services and the The Healing Heart;
- Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices;
- Send you technical notices, updates, security alerts and support and administrative messages;
- Respond to your comments, questions and requests and provide customer service;
- Communicate with you about products, services, offers, promotions, rewards, and events offered by The Healing Heart and its affiliates, and provide news and information we think will be of interest to you;
- Monitor and analyze trends, usage and activities in connection with our Services;
- Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
- Process and deliver contest, sweepstakes, and other promotional entries and rewards;
- Link or combine with information we get from others to help understand your needs and provide you with better service; and
- Carry out any other purpose for which the information was collected.
The Healing Heart is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
The Healing Heart does not intend to market any products or services to, or conduct any profiling or targeting activities regarding, natural persons in the European Union.
How We Share Your Information
We may share information about you as follows or as otherwise described in this Privacy Policy:
- With our shareholders, creditors, investors, board of directors, employees, agents and representatives working on our behalf;
- With vendors, consultants and other service providers who need access to such information to carry out work on our behalf, including but not limited to credit card processing and order fulfillment if you choose to purchase products or services through the Services;
- With our affiliates, marketing partners, or other direct marketers, so they can send you notices about their products or services.
- In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
- If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of The Healing Heart or others;
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
- With your consent or at your direction, including but not limited to if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Cookies & Tracking Technologies
We and our third-party service providers use cookies and other tracking mechanisms to track information about your use of our website or Services. We may combine this information with other personal information we collect from you (and our third party service providers may do so on our behalf).
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our website and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our website and Services. There are two types of cookies: session and persistent cookies.
- Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the website. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our website.
- Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Your browser may additionally be capable of notifying you when you receive a cookie; consult its support resources for further information. Please note that if you choose to remove or reject cookies, this could affect the availability or functionality of our Services.
We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images or other computer codes that may be used in our Services or emails and help deliver cookies, count visits, understand usage and the effectiveness of our communications and determine whether an email has been opened and acted upon.
The Healing Heart additionally uses, or may use in the future, the following technologies: Java scripts, which are codes that are embedded within the Services to provide usage statistics and other monitoring information; entity tags which cache certain information within your browser; and HTML5 local storage features which can help the Services load faster from cached data within your browser.
Third-Party Ad Networks & Opting-Out
Our website uses third party cookies and other technologies from Google Analytics. You can opt-out of Google Analytics’ display advertising services by using the Ad Settings Feature available here, which lets you control which information Google uses to show you ads. Further, a Google Analytics Opt-Out Browser Add-on is available to disable Google Analytics tracking.
Users in the United States may further opt out of additional third-party ad networks. The Digital Advertising Alliance (“DAA”) Consumer Choice Page features information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. The Network Advertising Initiative (“NAI”) Consumer Opt-Out Page features information about opting out of interest-based advertising and their choices regarding having information used by NAI members.
Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our website or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.
You may opt out of receiving promotional emails from The Healing Heart by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Do Not Track Notice
The Healing Heart does not support “Do Not Track” browser settings. Consult the “Third-Party Ad Networks & Opting-Out” section of this Privacy Policy for information about opting-out of certain targeting advertising services.
Mobile Terms & Conditions
- You must be at least thirteen (13) years of age or older to sign up for or otherwise participate in any mobile text programs offered by The Healing Heart. Please see the “Use by Children” section of this Privacy Policy for more information.
- There is no fee to receive messages from us; however, your carrier’s message and data rates may apply. Check with your mobile service provider. Charges are billed and payable to your mobile service provider or deducted from your prepaid account. Consent to receive text messages from us is not required or a condition of purchasing any goods or services at The Healing Heart.
- By providing your mobile number, you consent to receive up to 2 automated text messages to complete your sign-up. You will receive recurring messages. You can unsubscribe from these reminders at any time.
- If you have any questions, contact The Healing Heart
- Content is not available on all carriers: The service is available on AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Virgin Mobile, U.S. Cellular, Carolina West Wireless, Cricket Wireless, C Spire Wireless (Cellular South), CellCom, nTelos, Viaero Wireless, iWireless, MetroPCS, Plateau Wireless, Nex-Tech Communications, Bluegrass Cellular, West Central Wireless, GCI Communications, Inland Cellular, Illinois Valley Cellular, CableVision, Thumb Cellular, United Wireless, Chat Mobility, Northwest Missouri Cellular, Pioneer Cellular, Panhandle Wireless, Rural Independent Network Alliance (RINA), Mobi PCS, Duet Wireless, Chariton Valley Cellular, MobileNation/SI Wireless, MTA Wireless/Matanuska Kenai, DTC Wireless, Pine Cellular, SouthernLINC, SRT Communications, Sagebrush Cellular, Cleartalk (Flat Wireless), Copper Valley Telecom, Google Voice, Cellular One of N.E. Arizona, Leaco Rural Telephone Cooperative, Alaska Communications Systems (ACS), bandwidth.com, East Kentucky Network (Appalachian Wireless), ECIT/Cellular One of East Central Illinois, Limitless Mobile, Mid-Rivers Communications, MTPCS Cellular One (Cellone Nation) and Union Telephone. Service is not compatible with all cell phone models.
- Wireless Carrier is not responsible for any delays upon sending or receiving text messages, or undelivered messages. The service is available in the U.S. only. Carriers subject to change without notice.
- Data obtained from you in connection with this text message service may include your mobile phone number and your carrier’s name and the date, time and content of your messages. We may use this information to contact you and to provide the services you request from us. For more information, please refer to our privacy policy.
- The Healing Heart reserves the right to remove mobile text program subscribers from its messaging database at its sole discretion. Further, these mobile terms and conditions are subject to change at any time without notice.
Security
The Healing Heart takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Because no data transmission over the Internet is completely secure, and no system of physical or electronic security is impenetrable, we cannot guarantee the security of the information you send to us or the security of our servers or databases. We further do not control any third parties’ websites or other security measures.
By using the Services, you agree to assume all risk in connection with the information sent to us or collected by us when you use the Services.
Use by Children
We do not intend for our websites or Services to be used by anyone under the age of 13. If you are a parent or guardian and believe we may have collected information about your child, please contact us as described in the "Contact Us" section of this Privacy Policy.
California Residents
California residents may request a notice disclosing the categories of personal information we have shared with third parties for direct marketing purposes.
To request a notice, please submit your request by postal mail to:
The Healing Heart
600 N. North Court, 120
Palatine, IL 60067
Additional Information about The Healing Heart Careers
Job listings on our website are not offers of employment by The Healing Heart, LLC.
Resumes and personal information you provide on The Healing Heart in response to a job listing will be directed to the Hiring Manager responsible for such listing.
Retention
Notwithstanding any provisions in this Privacy Policy to the contrary, The Healing Heart may retain certain information as required by law or for legitimate business purposes. The Healing Heart may also retain cached or achieved copies of information about you as required by law or for legitimate business purposes.
Contact UsIf you have any questions about this Privacy Policy, please contact our Legal Council as follows:
Liss & Lamar, PC
Attn: Laura Liss
1301 W. 22nd St., Ste. 709
Oak Brook, IL 60523
Office: (630) 571-1645